Have you ever heard the old expression that the definition of insanity is doing the same thing over and over and expecting different results? We can apply that expression to safety in the case of companies that keep doing the same things over and over but somehow expect that their workplaces will somehow become safer. The bottom line is that we have to look at what we are doing and figure out how we can improve. That is why we have incident investigation and causal analysis! This course will explain how you can turn safety incidents into opportunities for continuous improvement. You will learn about how to gather information, find underlying causes and take corrective actions. This course is intended for all industries and construction employees, including managers

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This online Incident Investigation course covers the following topics:    

• Concepts and Terms
• Process    
• Information Gathering
• Benefits
• Causal Analysis
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By the end of this course, you will be able to:    

• Know why incident investigation and causal analysis are important    
• Define concepts and terms associated with incident investigation
• Identify why incident investigation matters, when it occurs and who is involved
• Know how to apply best practices for gathering information when an incident occurs
• Keep asking “why” to perform causal analysis
• Recall what to do once investigations are complete